How to Report an Issue in our Mines

Sometimes we have issues and need to ask for help. If you’re having difficulties in the Massively @ jokaydia Mines you can get support the following ways:

Join the Massively @ jokaydia Discord Group:

Info about our Discord group is in the sidebar to the right! Join the Discord to contact Massively @ jokaydia Mods or Junior Mods if you need urgent assistance!

Send jokaydia a Skype Message:

If you are a Skype user, you can use the skype chat tool to get in touch with me (jokaydia) at any time. You’ll need to add me to your contacts list if you haven’t already – my username is joannamkay. Once you’ve done that it’s just a matter of sending me a quick skype chat message and I’ll get back to you asap.

Use the Support Form:

There is a special form setup for quick reporting of problems. This form sends a message to my email so I will see it quickly. Click here to access the form. Don’t forget to include details of the problem and the location so I can find it.

Report an Issue in our Forums:

There is a special section in our forums where you can report issues. Click here to access it. If you use the forums to report an issue, remember to include details of where the location is so I can track it down when I get your message.